Durham’s Partnership for Seniors – COVID Response

Telephone Reassurance Calls for Older Adults: Training & Best Practice Tips during COVID-19

Wednesday, April 8th from 3:30 pm – 5:00 pm

Register at or call Melissa Black at 919-627-0080

This Zoom training is for any agency, nonprofit, faith-based or community-based organizations, their volunteers, and interested individuals who want to conduct telephone reassurance phone calls to older adults in the Durham Community.

Topics covered in this training include:

  • Phone communication tips for older adults
  • Best practices for community with individuals with cognitive impairment and/or stressed caregivers
  • Practical help on how to link older adults to tailored resources
  • Coronavirus/COVID-19 education and older adults


Senior PharmAssist hosts regular meetings of the Durham Medicare Rx Network here at the Durham Center for Senior Life. In addition to our program, this partnership of front-line providers includes staff at the Durham Center, the Department of Social Services, the local Social Security office, Lincoln Community Health Center, discharge planners and social workers at the local hospitals, and others. Our group discusses Medicare topics beyond the basics and Part D. 

To learn more call (919) 688-4772 or e-mail Operations Director Patricia Trull at

Medicare 101

Senior PharmAssist hosts regular Medicare 101 events that are co-hosted by Senior PharmAssist and the state Seniors’ Health Insurance Information Program (SHIIP). These events are led by Gary Knutson of NC SHIIP and held in the theater at the Durham Center for Senior Life (406 Rigsbee Ave, Durham, NC 27701). The next date is TBD.

RSVPs are required. You can reserve your space by emailing or by calling our main clinic line at (919) 688-4772. Parking is adjacent to the Center’s main entrance on Hunt St., and light refreshments are served.